Frequently Asked Questions
- I am connected to USAL’s wireless network but keep getting disconnected.What can I do
This may be due to problems with your wireless card driver, which must be updated. Some of the most popular cards that have this problem are theIntel PRO/WIRELESS 2200BG and the PRO/WIRELESS 3945ABG
- When I get to Properties of the Wireless Network I can’t select the WPA option
You have to see whether your wireless card can take WPA. This information can be found in the instructions to your card. If it is integrated into your laptop it can be verified by looking up the model of the card on the Internet.
Links to the main manufacturers:
Acer : http://www.acer.es
HP : http://www.hp.es
Sony : http://www.sony.es/
Intel: http://support.intel.com/support/wireless/wlan/sb/CS-010623.htm /
Broadcom : http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php
- I believe I have everything properly configuredbut when I try to connect I get a message that says “intentado autentificar”/”Trying to authenticate ” and it doesn’t connect
In this case go back to the security certificate installation and check whether the following tab is well-marked:
- When I goto “Wireless Network Properties” the “Wireless Networks” tab doesn’t appear
Sometimes if we have the wireless card software installed it deactivates the network service that makes it possible for Windows to manage the wireless networks.
To activate it, go to the services through Start up/Control panel/Administrative tools/Services and deactivate those referring to the card’s software and activate